Returns & Replacement Policy

If you are not satisfied with your order, you can return it within 7 days of delivery for a full refund! No question.

You can file a complaint on the website to request a return,  Any Return or replacement please call our customer support +971 4 5149180 or mail to customercare@mushaa.com


Please keep in the same condition and in the original sealed packaging.


Return Policy:

1. You can return your order for a full refund within 7 days of delivery.

2. Returned items must be in the same condition they were received in, and in the original sealed packaging.

3. You will not be charged any shipping fees for the returning items if they were damaged or not exactly as description.

4. You can still return your items if you are not satisfied for any other reason. However, you will be charged a delivery fee.

5. You will be provided with a shipping label to attach to you r returned shipment.

6. We will dispatch a shipping courier to pick up the items from you directly.

7. Once your return is received, it will be inspected.

8. When your return is accepted, you can get back your refund in same time. If you paid online, your refund will be issued and a credit will automatically apply to your online bank account.

 

Looking forward in serving you better.